1. About This Notice
MKAR Sukses (M) Sdn Bhd ("MKAR", "we", "us" or "our") respects the privacy of customers, prospective customers, suppliers, consultants, contractors, business partners and website visitors. This Privacy Notice describes the personal data we may process in connection with our website and business communications.
This notice is intended to be read together with any specific notice or consent statement presented when personal data is collected.
2. Personal Data We May Collect
Depending on how you interact with us, we may collect your name, job title, company or organisation, email address, telephone number, correspondence, project location, project requirements, product interests, technical or commercial information submitted with an enquiry and any other information you voluntarily provide.
We may also receive limited technical information such as browser type, device type, referring page, access time and general website usage data where analytics or security tools are enabled.
3. How We Collect Personal Data
We may collect personal data when you submit a contact or request-for-quotation form, communicate with us by email, telephone or WhatsApp, provide documents for project review, meet our personnel, participate in a business discussion or otherwise deal with MKAR.
We may also receive personal data from your employer, project representatives, consultants, contractors, suppliers, manufacturers, technical principals, publicly available sources or other parties involved in a legitimate business enquiry.
4. Purposes of Processing
We may use personal data to respond to enquiries, evaluate technical or commercial requirements, prepare quotations, coordinate documentation, arrange meetings, communicate about products or projects, manage supplier or partner relationships, maintain business records, improve our website, protect our systems and comply with legal, regulatory or contractual obligations.
Where permitted, we may also use business contact information to send relevant company, product or service updates. You may ask us to stop such communications at any time.
5. Disclosure of Personal Data
We do not sell personal data. Where reasonably necessary, information may be disclosed to authorised MKAR personnel, professional advisers, website or technology service providers, logistics providers, insurers, auditors, financial institutions, manufacturers, suppliers, technical principals, project stakeholders, regulators or authorities.
Any disclosure will be limited to the purpose for which the information is required and subject to applicable confidentiality, security and legal obligations.
6. Cross-Border Processing
Some manufacturers, technical principals, cloud service providers or other service providers may operate outside Malaysia. Where personal data is transferred or made accessible outside Malaysia, MKAR will take reasonable steps to ensure that the information is handled with appropriate safeguards and for legitimate purposes.
7. Data Retention
We retain personal data only for as long as reasonably necessary for the stated purposes, to maintain business and project records, to resolve enquiries or disputes and to satisfy legal, accounting, regulatory or contractual requirements. Retention periods may vary depending on the nature of the information and the relationship involved.
8. Security
MKAR applies reasonable administrative, organisational and technical measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure. No website, email or internet transmission can be guaranteed to be completely secure, so information should not be submitted where disclosure would cause unacceptable risk.
9. Your Choices and Requests
Subject to applicable law and any permitted limitations, you may request access to or correction of personal data held by MKAR, withdraw a consent previously given or ask a question about how your information is handled. We may need to verify your identity before acting on a request.
10. Cookies, Analytics and External Platforms
This website may use essential cookies, analytics, security services or embedded third-party tools. External services such as Google Maps, Waze, WhatsApp or social platforms operate under their own terms and privacy practices. MKAR does not control how those independent platforms process information.
11. Contact Us
Privacy-related enquiries or requests may be sent to hello@mkarsukses.net. Please include sufficient information for us to identify the relevant communication or record.
12. Updates to This Notice
We may update this Privacy Notice when our website, business practices or legal obligations change. The current version will be published on this page with its latest update date.